Michael H. Zack

Professor, Information, Operations and Analysis Group

Executive Faculty Director, Online Graduate Programs

Northeastern University College of Business Administration
214 Hayden Hall - Boston, Massachusetts 02115
(617) 373-4734
fax: (617) 373-3166
to e-mail Michael H. Zack

Professor Zack received his Doctorate Degree from Harvard University Graduate School of Business, MBA from Northwestern University (Kellogg) Graduate School of Management, and a BS from Worcester Polytechnic Institute. His research and publications focus on the use of information and knowledge to increase organizational performance effectiveness and competitive advantage. He was formerly a Research Associate of the IBM Knowledge Management Institute and a Research Fellow of the Lotus Institute (Lotus Development Corp.), and currently a Research Fellow of the Monieson Centre (Queen’s Business School). His publications have appeared in a number of leading journals including Organization Science, Sloan Management Review, California Management Review, Information Systems Research, and Information & Management. He edited the book Knowledge and Strategy (Butterworth-Heinemann). He previously held positions as a CEO for a leasing company and as a management consultant with a major public accounting firm. Professor Zack serves as a consultant in the areas of knowledge-based strategy, strategic information and knowledge management, knowledge-based products and services, and collaborative technologies. He helped start the College’s highly successful Online MBA Program, and now serves as the Executive Faculty Director of online graduate programs at the College. In a former life, Mike was a struggling jazz musician, and now plays sax with a local blues/R&B band.

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